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Service centre system

REPAIRDESK

A service centre system: from receiving a device to handing it back after repair.

Focus
Business system
REPAIRDESK — Every order. Under control.

01 / CONTEXT

Every order. Under control.

Every repair has a device, a responsible technician, a history and a current status. Everything needed for the work is gathered in the order card.

02 / FEATURES

How it works.

01

Accept a request

Creating the device card and describing the issue.

02

Organise the repair

The responsible technician, the stage of work and the history of changes.

03

Complete the order

Recording the work done and handing the device back to the customer.

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CHAIRTIME

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